Meet Gracie | The SMIL Team

5.0

Reema Dodia

10:02 07 Mar 26

Feel very pleased with my Invisalign outcome! Moonis and the team have been amazing! Everything is explained very clearly with no fuss. Clean environment, felt well taken care of. Highly recommended!

Claire Austin

08:45 17 Feb 26

Excellent service from Moonis today.Got my 2 girls involved, making visiting the dentist a positive experience.They actually said “that was so much fun” when we left.My girls have been going here for 4 years and they’re always made to feel welcome.They’re also included in my dental plan package.

Dee Stephens

09:32 24 Jan 26

I've been under the care of Moonis and team for about 18 months now, so I should have made this glowing review ages ago, but following my recent check up, it's about time! All I can say is, I'm still smiling! On my first appointment, I was very unconfident about the condition of my teeth, but Moonis was so reassuring. He has gently replaced quite a number of old crowns and I'm absolutely delighted. It's given me my confidence back. I even talked my very 'dentist phobic' husband into visiting him, and he now says his sense of 'dental dread' has gone! We know we're in safe and excellent hands. Marcela the hygienist too has been terrific, putting my husband at ease; and me too. So, THANK YOU to you, along with your sunny dental nurses and receptionists for being a great team X

Debi Francis

14:31 29 Dec 25

I had a great experience at Smil and would highly recommend Neil and his wonderful team.As a nervous dental patient, Neil and his nursing assistants were incredibly supportive and put me at ease during every visit. My final appointment lasted several hours, which I never thought I’d be able to cope with, but they made the whole experience much easier than I expected and we even finished quicker!I’m really happy with the care I received and would definitely recommend Smil to anyone looking for a reliable, understanding dentist for Invisalign and other dental treatments.

Peculiar Patman (Peculiar Patman)

18:46 20 Dec 25

Had my Invisalign set and composite bonding done with Neil and he did an absolutely amazing job, so friendly and informative, love my new smile! Was recommended to by a couple of friends and would definitely recommend him and his lovely team! Thank you so much!

Lily Azeez

20:20 05 Dec 25

I come every six months (not heard of on the NHS!) and I'm always seen promptly and with kind staff. I grind my teeth so I've had two mouth guards now! The process is much easier here than at the orthodontist where they used to put the wax in your mouth. Here it's a wand and it makes a digital photo of your mouth and the guard fits perfectly every time.

Lynda Woodhead

10:37 27 Nov 25

I registered as a patient at Smil earlier this year & can honestly say I’ve had the best dentistry treatment ever! I was put at ease from my first visit & would recommend Neil Underhill to anyone who may have a dread of visiting the dentist. Everything was explained at the start of my treatment & as it progressed. The staff are very welcoming & cheerful which puts you at ease. Thank-you.I would definitely recommend this dental practice to anyone who is considering changing their dentist or anyone looking to register with a top rate surgery.

Kieren Brand

22:55 21 Nov 25

I had a great experience at Smil. Neil was incredibly helpful throughout my appointment and made everything easy to understand. The office itself is clean, modern, and in a really convenient location, which is a big plus. Pricing was also very reasonable compared to other places I checked. Overall, I’m really happy with the care I received and would definitely recommend Smil to anyone looking for a reliable dentist.

Samantha Scott

11:45 10 Nov 25

Smil is the best dentist I have ever been to. As a nervous patient I am always reassured by the girls on reception. My dentist (Moonis) is fantastic. Always suggests the best option and is considerate in every way and always listens to your concerns…Great surgery with great dentists thank you 🙏 5 star ⭐

Chantelle Jacob

08:01 24 Oct 25

From start to finish Smil has been the best experience ever. Neil listened to everything I wanted and they really have out done there self. They even went above and beyond when I had to bring my children to my appointments, nothing was to much for them, all the staff was lovely. Honestly if you want to start your Invisalign journey then Smil is the best place to go. They even provide affordable finance. They have given me so much confidence again to smile! Thank you.

Karen Austin

22:30 28 Sep 25

If I could give Smil 10 stars it still wouldn't be enough!I contacted Neil as I had just finished invisilign/crowns and bonding with a dentist in London and was so unhappy with my results.I live local to Smil but thought going to London id get fabulous results/ treatment. I spent the last 18 months back and forward to London. So much time and money (on travel) and to come away really unhappy was gut wrenching.Anyway, contacted Neil to see if he could make right for me.Neil from the start was honest and informative.He's gone above and beyond what I expected. His attention to detail is amazing, his practise is beautiful and his gorgeous nurse, Abbie, is empathetic, friendly and so enthusiastic ❤️Bottom line is dont think by going to , the big Smoke, you'll have better results...Neil was literally on my doorstep!Thank you Neil...and Aby...I now love to smile showing my teeth 😁Forever grateful 🙏

Brooke haywood

17:49 14 Sep 25

I recently completed my Invisalign treatment with Dr. Neil Underhill at Smil and I couldn't be happier with the results! From start to finish, the entire experience was smooth, professional, and worthwhile.Neil took the time to explain every step of the process clearly, and I always felt supported and informed along the way. He was patient, knowledgeable, and genuinely invested in helping me achieve the best outcome.The results have exceeded my expectations—my teeth are straighter and I feel so much more confident in my smile. I’m really glad I chose Smil for this treatment and would highly recommend him to anyone considering Invisalign.Thank you!

Daisy Thomas

12:20 01 Sep 25

Excellent service from all members of staff - compassionate and friendly & welcoming . The level of care you receive here is immaculate. A big thank-you to Moonis Iqbal for the care I received during my appointment despite the outcome - will definitely be using Smil Dental for future needs :)

Roberta Giocondi

15:49 26 Aug 25

I was recommended bonding for my middle 2 lower teeth. I had already had the invisalign but had a couple of gaps due to receding gum line. I wasn't pressured into doing anything but thought it made sense as needed new retainers. The procedure took about an hour and a half and it was a little uncomfortable but only a little. I barely felt the injections going in which I had been feeling a little anxious about and Neil Underhill's nurse ( whom I forgot to get a name for), was absolutely lovely and kept checking in with me. After it was done, I couldn't believe the difference and I am so happy I had it done. The clinic makes you feel at ease from start to finish. Fantastic commiunication and easy payment options, although it was very reasonable for the work that went into it!.Thank you all the staff at Smil!

Sally Layton

16:32 19 Aug 25

Fantastic! Been seeing Neil & Marcela for Invisaline after having advanced gum disease treatment, it's been a long slow process but I cannot thank them enough for taking me on & giving me advice & guidance throughout. Extremely happy with the service from everyone at Smil & would highly recommend them.

Katie Foord

13:17 28 Jul 25

Started Invisalign last year and last week had composite bonding. I think I’m still in shock at how amazing my teeth looks and Iv had compliments fromPeople I haven’t event met before. The whole team at smil were lovely and made me feel Comfortable in the last year 1.5 years and always explained the process easily. 🩷

Alexandra Lee

21:32 25 Jun 25

I recently completed my Invisalign journey at Smil, starting in September where I had a treatment plan picked that worked best for me and my history of gum issues. My health was always put first in all decisions made. Started wearing my aligns in October and finished 20 trays by mid May of this year. The process is seamless and simply amazing, with reassuring regular check up appointments. I then finished my journey with whitening, composite bonding on four teeth, and some reshaping of two other teeth - this gave me my finished smile and I cannot be happier. Thanks to Neil and the team - the best!

Riah Apps

19:31 25 Jun 25

I have recently completed my Invisalign treatment at Smil with Neil and i cannot fault him whatsoever. If you’re apprehensive about where to go for treatment, choose Smil. I am more than pleased with the results and he always listened carefully to any questions or requests I had which was much appreciated. I recommend Smil to anyone now and will continue going here after treatment for hygiene & check ups. Thank you Smil!!

Nicole Wilson

18:55 27 May 25

Recently had composite edge bonding done by Neil at Smil, so happy with my results. Neil was honest and transparent about the treatment. So glad I chose smil for my bonding treatment and I will definitely be a retuning customer. Thank you team Smil

lucy j

07:51 06 May 25

I've just finished Invisalign treatment at Smil, with Neil. I'm beyond happy with the results and would recommend to everyone. By far the best dentist I've ever been to, and the girls are lovely too. Thank you again, so much!!

Jordhan State

11:41 19 Apr 25

I would highly recommend Smil Dentist! I have recently completed my Invisalign treatment with Dr Neil Underhill and I am really pleased with my results. Everyone at Smil makes you feel welcome and comfortable and are always there to offer help and advice. After my great experience, I have now joined the Dental Plan and will be continuing to go to Smil for my check ups and my hygiene appointments. Thank you!

Dawn Fisher

19:55 17 Apr 25

When going to the dentist I'm a very nervous , and anxious person but Neil at Smil is so gentle and I have so much trust in him. Everyone that works at Smil are friendly and make you feel welcome. I would definitely recommend anyone to go here. Any work that has needed to be done on my teeth is at a high standard and looks amazing.

Megan Payne

13:26 12 Apr 25

I started my Invisalign journey with Neil and after a long 11 months my teeth look amazing!! I had 4 teeth bonded at the end just to perfect and honestly il never understand why people would travel and get ‘turkey teeth’ when you can just straighten and bond your own and they look 10x better!! I honestly couldn’t recommend Neil and Smil enough, an absolutely fantastic dentist, i would never go anywhere else! :)

AMDC Kent

07:55 04 Apr 25

I felt in safe hands from start to finish! Having had composite bonding elsewhere before, my service with Smil (Neil) was incomparable. The attention to detail and care towards my satisfaction was excellent. Thank you! Danielle

Jessica Cause

16:43 03 Apr 25

I come to see Dr Neil for teeth whitening and composite bonding and I have never felt more comfortable at a dentist. He spoke me through all the things that would be happening and every step he done he made sure I was happy and understood what was happening. I am so happy with my teeth they are exactly what I wanted. I definitely recommend Dr Neil

Marie Bilton

15:26 26 Mar 25

I had my two front teeth composite bonded today to repair broken teeth. Absolutely amazing. My dentist is beyond perfection. I was so nervous but was made so comfortable throughout. Would highly recommend.

Luke Harrison

14:07 19 Mar 25

Had such a good experience from start to finish with Neil. I had composite bonding done and it’s exactly how we both discussed it prior to treatment. Neil and the rest of the staff couldn’t do enough to make sure that everything is exactly how you want it. The place is spotless too it’s a very well kept dentistry.

Mark Crosbie-Smith

10:30 11 Mar 25

As someone who has always been nervous about visiting the dentist, it took a dental emergency to guide me to Dr. Neil Underhill and the incredible team at Smil Dental Clinic, located at Medway’s Chatham Dockside. The level of care and professionalism they provided gave me the confidence to easily cope with local anaesthetic, root canal treatment, additional fillings, and a new crown.Furthermore, my experience with Smil’s wonderful team, inspired by Dr. Neil Underhill’s vision, has now resulted in my top teeth being strengthened and aligned with composite bonding—while still retaining the personality of my smile.The use of state-of-the-art scanning technology provided 3D renders of how bonding could improve my teeth and smile. Dr. Neil even encouraged me to make any adjustments, along with the team’s recommendations, before providing a 3D model to mirror the final result—which I’m absolutely delighted with.I feel younger and more confident than ever. My teeth feel healthy and bright. I now actually look forward to visiting the dentist—purely due to the level of care administered by this wonderful collective of professionals.I cannot recommend Smil Dental Clinic highly enough. So, if you—like me—are a nervous dental patient and have been putting off improving your dental care to achieve a brighter, more confident smile, then there is only one dental practice to go to!Thank you, Dr. Neil Underhill, and all the team at Smil Dental Clinic.

April Courtney

15:35 06 Feb 25

Highly recommend Smil! I’ve just finished my Invisalign treatment with Dr. Underhill and I’m very happy with the results! Super professional, the clinic is immaculate but it doesn’t have that intimidating ‘you’re going to the dentist’ feel to it. Everything is explained so well, ‘non salesy’ at all and they really just want you to have the best smile you possibly can. My husband has now been for treatment and some of my friends. Definitely recommend. Thank you!

Jade Dellbridge

11:55 06 Feb 25

Went for a consultation with Neil to discuss fixing some cracked composite bonding I had. He managed to polish out the issues I had with a couple of teeth, saving me hundreds of pounds! I am super happy with the result and very pleased with the service I got from Neil and the receptionists I’ve spoken with. Will be looking into their dental plan to help take away the financial pressure as it looks very reasonable and good value for money

Tracy Bush

18:30 21 Jan 25

Would thoroughly recommend Neil Underhill and Smil Dental Clinic. Regarding my Invisalign and other dental treatment, I could not be more pleased. The treatment was seamless and Neil fully explained the process from initial consultation right through to completion.Any queries I had were quickly answered by the Smil team and I felt I was well looked after.The practice has all the latest equipment, is easy to find and has ample parking.Thank you Neil and the rest of the Smil team.

Stuart Read

18:29 20 Jan 25

After putting off going to the dentist for over 10 years after bad experiences and being very nervous, I was recommended smil dental clinic... well let's just say my opinion has changed hugely. Very welcoming staff, Neil the dentist made me feel relaxed, explained everything with regards a plan of treatment, I was listened too which made such a difference.I'm now going to be a regular patient and would recommend smil dental practice to anyone!

Tim Vogelaar-Wadsworth

15:17 09 Jan 25

An amazing experience at Smil Dental. Neil managed to fit me in last minute to solve an infected wisdom tooth before Christmas and have since had a more general dental check up & hygienist.Having had my fair share of dental work over the years, I can say that this is by far the best clinic I have ever been to. The technology they use to visualise your teeth in 3D, allows you to actually see and understand what they’re talking about when recommending any treatment.10/10 service and highly recommended!

neda hussaini nasab

18:56 23 Dec 24

I am not someone to write an open review but I recently visited Smïl and the dental clinic is truly a hidden gem in Chatham. I was beyond impressed with the level of professionalism and care I received from the dentist and his nurse. Dr Neil was exceptionally outstanding. The treatment was so precise and seamless that I felt no signs or symptoms from the tooth I had been suffering with for months. It’s as if the filling isn’t even there!Needless to say that the rest of the staff at the clinic were incredibly friendly, welcoming. The clinic itself is spotless, with state-of-the-art facilities, and their communication in between appointments is outstanding.There were couple other happy patients walking out, which speaks volume. I highly recommend it to anyone seeking exceptional treatment! It’s worth it. Thank you Dr Neil and Smil team.

Ellie Leen

21:36 19 Dec 24

I came to Smil as a nervous patient who hadn’t been to the dentist for over 12 years. I had a check up at first where they scanned my teeth and explained I’d need a filling! They were able to fit me in the following morning and Dr Neil was amazing and put me at complete ease! It was pain free and I am now hoping to start Invisalign

Lana Korzhuk

16:29 03 Dec 24

I recently completed Invisalign treatment with Dr. Neil, followed by composite bonding, and I couldn’t be happier with the results! It took me around two years to work up the courage to start, as I was worried about the commitment—thinking I’d need numerous appointments to straighten my teeth and concerned about wearing retainers 24 hours a day for at least six months.Now, I wish I’d done it years ago! I’ve disliked my teeth for over 20 years, but the process turned out to be much simpler than I imagined. Adjusting my routine slightly was well worth it. Most of the Invisalign treatment is managed via an app, and I only needed three appointments over six months.As for the composite bonding, it wasn’t nearly as intimidating as I expected. In just three hours, my teeth were completely transformed!I highly recommend Smil and Dr. Neil. If you’ve been considering treatment and want a beautiful smile, this is definitely the place to go.

Rebecca Beale

15:11 03 Dec 24

I have wanted composite bonding for quite some time and after much thought, I finally decided to go ahead with it. I reached out to Smil due to their excellent reviews, and I can confidently say I have no regrets! I’m absolutely delighted with my new teeth. Neil and the team were incredibly helpful and knowledgeable throughout the entire process. I highly recommend them to anyone considering dental work!

Michael Gallagher

06:48 21 Nov 24

I couldn't be happier with my teeth! I have had lots of dental treatment over years and the results from Smil are by far the best. I feel my teeth are looking great and natural again. Neil and the team are very warm and welcoming which make a normal dreaded visit to the dentist calm and relaxing.

Douglas Ponsford

09:51 17 Nov 24

You’re always greeted with a friendly smile and helpful assistance with all staff members at Smil. Their team of professionals are caring, supportive and always on hand for help and advice when needed. I received Top class treatment, made to feel at ease in a friendly relaxed atmosphere with no restriction on time.

Tony Bullen

20:25 28 Oct 24

As someone who has suffered for years with anxiety and a fear of attending the dentist, I highly recommend Smil and in particular Neil Underhill. Neil is calm and patient and fully understands the fear which I had. After working on this with Neil, I can now attend regular check-ups and have received treatment, including injections, which before seeing Neil was never possible. An excellent practice for those that have fears and phobias of the dentist.

Enno Chinosa

17:35 19 Oct 24

Moonis made the experience for a very nervous patient very smooth and calm. The procedure was done in a skilled manner and he made sure he was as gentle as possible. He kept checking in with me to see if I was alright and this was a nice touch. He is a great dentist. It has been a high quality experience from the beginning. From signing up, to being greeted by such a friendly receptionist, to having my procedure done. I'm so glad I joined Smil.

Annie Piper

10:37 11 Oct 24

I honestly couldn’t be happier with the Invisalign treatment I’ve received at Smïl! The staff have all been fantastic & so welcoming. I was refused braces at 14 & now I’m about to turn 30 with the most confidence I’ve had in my life! I couldn’t be more thankful if I tried, the results were better than what I was shown in the consultation at the very beginning of my journey. Big thanks!

Kirstie Warner

13:06 12 Aug 24

Can highly recommend Smil, my teeth never felt so good! Had the best hygienist clean with Marcela so gentle and thorough. Dr Neil then filled my tooth which looks and feels amazing, assisted by Liberty the dental nurse who scanned my teeth with a high tech scanner so I could see them on the screen! Best dental experience I’ve ever had. Very professional service provided by allThank you Team Smil!

Jo Kingsnorth

21:07 09 Aug 24

I went to Smïl to have my 4 front teeth corrected they were old crowns and very gappy. I was a very nervous patient!I saw Neil who advised me he could fit me with 4 new crowns and close all the gaps.I returned to have the treatment and everyone at the clinic was very lovely and made me feel at ease.I now have 4 lovely new teeth and a lovely smile which I haven’t had for years. It has made me more confident and I can’t stop smiling.I can’t thank them all enough for how they have made me feel.Would definitely recommend 100%.

Vince Gant

13:56 03 Aug 24

My Invisalign journey with Smïl started 14 months ago, when I first had the 3D scan, which for someone with chronically crooked teeth the process sells itself! Although my journey was long, I cannot even begin to describe the end results and how pleased I am. I’ve had my teeth whitened and my front top 4 composite bonded and now I have the smile I’ve wanted for many years. Dr Neil Underhill of Smïl is truly amazing and provides such a wonderful, professional service that is second to none! I cannot recommend Smïl and Invisalign enough. Go book an appointment now!!! You won’t be disappointed! 🤩🧡

Maizie

19:22 22 Jul 24

I have just had my treatment finished with Dr Underhil and I am so over the moon with the results. After my Invisalign’s & whitening, we only needed 3 teeth bonded. I also went for the fixed retainer. They look absolutely incredible! I am so happy.I also bought my daughter in for a checkup -she is Autistic, and I really needed for her to have her teeth checked over as I was doubtful on her dentists judgment. Throughout the whole process, which is very overwhelming for my daughter, every member of staff was accommodating, helpful and patient with her.

Josh A

20:10 18 Jul 24

I recently had my first visit to Smil, and I couldn't be more pleased with the experience. From the moment I walked in, I was greeted by a friendly and welcoming staff who made me feel comfortable right away. The office itself is new and beautifully designed, creating a calming atmosphere that eased any nerves I had about my appointment.One of the standout features of this dental practice is the advanced technology they use. I was impressed by the modern equipment and innovative techniques that ensured my check-up was thorough and efficient. The dentist took the time to explain everything to me, answering all my questions with patience and clarity.Overall, my visit to Smil was fantastic. The combination of a friendly, professional team and state-of-the-art technology makes this dental practice a top choice. I highly recommend it to anyone looking for a high-quality dental care experience!

karen filmer

08:11 27 Jun 24

A great big thank you to Marcela Neil and the team who were involved in my treatment 😀I was a nervous terrified wreck when I first went to Smil I had bleeding gums moving teeth they looked terrible. They recommended going to the gum clinic in Maidstone for treatment which was the start of my journey, a few sessions my gums stopped bleeding and teeth were not moving.Went back to Neil and he has transformed my front teeth 😬 at last I can smile again which I have not done in at least twenty years.I am not scared anymore infact I can see Marcela the hygienist and Neil the dentist on the same day without shaking 😅I would highly recommend this Dentist practice everyone is so friendly and very reassuring.

Martin Field

14:15 20 Jun 24

First time at the dentist in a few years, and honestly I recommend SMIL.My first consultation was great, and was spoken through the options I have (I wanted a veneer) Neil and his assistants are brilliant at what they do.Marcela - hygienist hugely recommend! My first time at a hygienist 10/10 will be going back.Less than 3 months.. I now have my new veneer and never felt better! I’ll definitely miss going to the dentist! But thankfully they have a great members offer which is so affordable so I’ll definitely be back in 6months. 😄!SMÏL 👏🏼 👏🏼

Farron Henderson

08:00 07 Jun 24

Had nothing but great service from these guys. Everyone of the team is great and helpful. Just finished my Invisalign treatment and I’m very happy with the end results. I’ve never liked going to the dentist previously but since going to Smil it’s not an issue. Keep up the great work.

NEIL POTTS

15:47 03 Jun 24

When I first went to Smil I was unsure if anything could be done to improve my smile because of the condition of my teeth after griding them down over the years. Neil@ smil has completely changed my look, smile and confidence because of the Amazing work he has done to reconstruct my teeth. I am so amazed and happy with what he has done . My friends and family are amazed and can't Stop looking at my new teeth. I can't recommend enough that if you are thinking about having dental works done ' Go to Smil, It has also been affordable and the work has been done so quickly. It's already changed my confidence and life. 😁

Elizabeth Aldous

16:19 27 May 24

I have recently completed my Invisalign treatment with Smil and am happy to say it’s one of the best decisions I’ve ever made. Dr Neil Underhill was amazing. He was very knowledgable and honest throughout the whole process which was a very positive experience. I’ve never had a problem getting an appointment and the whole team have always been really friendly and accommodating. I’ve also used their hygienist Marcela who is fantastic. I’m soo impressed with the treatment and service I’ve received that I’ve joined their membership plan! Thank you Smil team!

Sue Mason

20:29 22 May 24

6 monthly check up today & always feel very looked after @Smil. I have a few medical issues and they just work with it offering advice & the absolute best care. Marcela is an amazing pain free hygienist who also just happens to be so very lovely. After seeing Neil today & listening to his unbiased advice I came away excited to begin my boutique whitening treatment . I actually enjoy my visits and grateful to be a patient somewhere with such professional & kind staff all round 😁😁😁

paul barker

09:59 21 May 24

Well organised, very professional and friendly. Fully explained options and treatment plans. Able to choose how much of little treatment I wanted at any time.Appointments and timings were quick and kept to, no long waiting around.Treatment was well done, and finish was exactly what I had hoped for undertaken by Neil in a friendly and professional manner with full disclosure and explanations.Will definitely use them again.

Lee Smith

19:19 16 May 24

Our family have been seeing Neil every six months for many years. Great dentist. Carried out cosmetic work for myself and my wife (requested by us - no pressure) and we are very happy with the results. He’s done a great job for our children too and a shout out to Marcia the hygienist!

Rebecca Magill

09:06 11 May 24

I have had a fear of the dentist my entire life and had taken Covid as an excuse to not go for almost 4 years. However, with my wedding coming up, I knew it’d be wise to go to the dentist in spite of my fears, just to check everything was okay. I found Smil online and seeing it was fairly local to me, I decided to book in with them. When I arrived, it was totally spotless and the reception staff were so friendly and could not do enough for me. Dr Neil Underhill was so professional and friendly and kept me calm through the entire check up. He even took the time to explain every single thing he would be doing before doing it. Unfortunately, it was discovered I would need root canal which really put the fear of God in me, but again, he remained calm and talked me through everything. Fast forward to now and the root canal is done (done by KentEndo who come into Smil to perform this - they were also amazing!) my crown has been put in by Neil himself and my fear of the dentist has now gone! Thank you so much to the team at Smil for restoring my faith in dentists! You’re all superstars! 🌟

David Kellas

18:32 01 May 24

I highly recommend the team at Smil Dental Clinic, I am very discerning about my choice of dentist and like to make sure I feel comfortable. The team are highly experienced, efficient and provide confidence that you are in good hands. Smil offers a lovely modern and friendly practice with a relaxed atmosphere. 5 stars!

Shannon Hart

10:48 20 Apr 24

After being too scared to go to the dentist in about 10 years, Dr Moonis Iqbal made me feel instantly comfortable and at ease. He was very thorough with the consultation and his findings. Very happy with this appointment!

Tia Louise

21:12 12 Mar 24

I had a great experience with composite bonding from Dr Neil Underhill! This life changing treatment I have received has made my confidence thrive and I cannot stop smiling. All the staff at the company are kind, helpful and informative. I couldn’t have chosen a better dental surgery for my smile journey. Thank you again for bringing back my confidence ☺️

Kate Savage

15:35 05 Mar 24

Delighted with my recent treatment at Smil Dental Clinic. I was made to feel very comfortable all the way through the process. They have achieved a great result with just the right level of advice and choice , offering all options without pressuring me. I would highly recommend.

Tim Borland

17:44 27 Feb 24

Just finished with an absolute 6 STAR experience at Smïl, Dockside Outlet. It all starts with the incredibly customer centric engagement from Elle, their wonderful practice administrator. Her constant feedback, communication and willingness to help have been so welcoming. I was treated by Marcela Basford, the Oral Hygienist, a true professional and one of the finest I have been to. Not a single moment of discomfort, she was engaging throughout and an absolute pleasure to work with. Customer for life? You bet!

Ruby MacDonald

21:41 21 Feb 24

I've never felt so relaxed at a dentist like I do at Smil. I reached out to Smil recently in the hope to get some reassurance and advice (after a failed attempt at my now old dentist) on some composite bonding I've been wanting to get for over a year! Neil is fantastic in what he does and how he does it. He explained everything fully, talked through my options and his recommendations. I knew in that appointment that this was the dental practice for me! I've only just started my journey but I'm already so happy with everyone at Smil. What a great team. My hygiene appointment today with the lovely Marcela was great, I've never had a procedure to be so gentle! I look forward to my upcoming appointments and my future visits!Thanks all! 😁

Shaun Gallagher

18:49 20 Feb 24

I recently joined the Smil Dental Clinic and had composite bonding done. I couldn’t be happier with the outcome. Neil my dentist was so patient and knowledgeable. He is a fantastic practitioner, explained the entire process in great detail using the latest technology. The entire team at Smil are genuinely caring, attentive and so professional. Aftercare treatment was also fantastic.I also regularly see Marcela, the Dental Hygienist, she is also fantastic, caring and so efficient and professional.Would highly recommend Smil if you are looking for a first class dental care or if you are someone who is anxious about visiting the dentist, be reassured Smil staff will guide you through your treatment. Thank you guys for a great experience. 5* 🙏

Felicity Paris

16:21 17 Feb 24

I came to Smil in April 23, my confidence was low and I felt like I couldn’t smile in pictures. I was very self conscious of my crooked teeth and was very anxious. I had a consultation with Dr Neil after a recommendation and cried at my first appointment telling him how much getting this done would mean to me and how much I would love to have a perfect smile for my wedding day. The process was easy and they was kind, understanding and empathetic. I’ve now finished my treatment and I cannot thank them enough on how much they have helped me. I now cannot stop smiling, my confidence has grown and now I have a perfect smile for my wedding day towards the end of the year. I highly recommend them to anyone and will continue to use them as my dentist. Thank you to everyone at Smil!

Laura Fraser

11:47 15 Feb 24

I had a terrible experience with another dentist with my composite bonding and I honestly couldn’t go out to work or the house they were awful best way to explain is I looked like I had two tic tac teeth and was recommended Smil by a friend and was seen asap and was instantly at ease with all the staff, my teeth were sorted asap and now can’t stop smiling won’t be going back to the old dentist. Thanks again can’t recommend them enough

Emma “Noname” W

16:39 01 Feb 24

As someone who has had extensive dental treatment from an early age it was important to me to find a dentist that is non judgemental and puts me at ease. I have definitely found that with the Smïl clinic and Mr Underhill and colleagues. Everyone at the clinic is very friendly.

Amie Fosbraey

10:54 23 Jan 24

I joined Smil one year ago in the hopes of creating my Invisalign journey. I had been to various dentist surgeries prior to Smil and was disappointed with the upselling tactics used; one surgery stating I needed a full set of veneers to achieve my dream smile. I eventually found Smil after a friend recommendation and the experience was completely different! The staff were friendly and truthful throughout, and not once did they try to upsell me an overally expensive product I did not need. I found Smil to be pioneering in their dental techniques and their staff incredibly knowledgable in their field. My Invisalign journey has been a breeze thanks to them and I would definitely recommend them!

Bayleigh Youngson

11:26 11 Jan 24

Amazing experience. They are very friendly and i got an appointment so quick. On the day i was able to get the treatment i needed done in the same appointment by Dr Neil Underhill. He was so helpful and explained what i needed done. I also had Marcela the hygienist help with cleaning my teeth after. Again, so kind and was quick. Definitely would recommend to anyone looking for somewhere to go. Thank you Smil :)

Kevin Dempster

22:58 12 Dec 23

Excellent service as always from Neil and the team. Very responsive and attentive. Needed a temporary crown refitted after it dislodged on Sunday.my fault.. ( tip jelly bean and temporary crown not to be mixed!) booked in next day and refitted! Also brought forward an implant appointment to ensure I can enjoy my significant birthday in FebruaryIf you are considering switching to Smil you will not regret it!

Christine Peard

12:47 05 Dec 23

I was a very nervous patient with memories of treatment in the past elsewhere. Neil is patient, kind and made my appointment’s anxiety free.I would recommend Neil at Smïl Dental clinic especially if you’re a nervous patient.Thank you Neil and team for looking after me and giving me my smile back.

Corinne Collins

13:40 04 Dec 23

Neil and his team are very professional and caring, I really cannot praise them enough. Neil has been my dentist for at least 25 years he really puts you at ease. I also see Marcela for hygiene treatment she is also so caring I could not go anywhere else.

L Whitelaw

19:50 29 Nov 23

Less than half way through my Invisalign journey and seeing results already.Neil and the team at Smil are so helpful and friendly. The surgery is spotless and modern as well!Would recommend them to anyone.Can’t wait for my smile to be finished!Thank you.

Margaret Wood

11:27 02 Nov 23

Neil has looked after my teeth for many years. I was ill some years ago, very worried and stressed ,he reassured me my teeth and gums would be fine. He is an excellent dentist.I would also recommend Marcella the hygienist for maintaining the oral health of my teeth and gums.

Ashika Bhatt

10:55 31 Oct 23

I started Invisalign treatment with Neil just over a year ago and the whole experience so far has been amazing, the results have been great and the whole team are so friendly and welcoming! Would recommend to anyone :)

Nickkii White

11:45 24 Oct 23

I am 59 years old and I have recently had Invisalign treatment followed by some composite bonding and I can truly say that it has changed my life. I was always very conscious of my teeth and would never smile or have any photos taken. This also impacted my social life as I felt uncomfortable in social situations.Now the opposite is true.Neil and the team at Smil are amazing, so friendly and they completely put you at ease. Everything is explained in an easy to understand way and the whole process was a breeze.To anyone thinking of having treatment, go for it!

callum price

09:06 18 Oct 23

Great dentist surgery, with a lovely team who are very helpful. Neil done my Invisalign treatment and was brilliant start to to finish. Really happy with the results and would recommend to anyone.

Danielle Bird

19:39 09 Oct 23

Great dentist cannot recommend highly enough.I'm such a nervous patient with a real phobia however I needed work urgently. They fitted me in, kept me calm and have been lovely.

Maizie Bryan

07:14 05 Oct 23

My daughter is Autistic, and I really needed for her to have her teeth checked over. Throughout the whole process, which is very overwhelming for my daughter, every member of staff was accommodating, helpful and patient for her.I too am a patient, and have Invisalign’s with you. I am very happy overall with the care I have received, I am really excited to see how they will look once they are finished.

kerry mccarthy

14:28 26 Sep 23

New to the area and needed to join a dentist, after a Google search and seeing their reviews, I thought I would try them out. Not disappointed. Lovely dentist, very clean and relaxing environment and all staff are extremely friendly. They also have some great dentist plans to help spread costs.

Emily Paris

17:22 18 Sep 23

My last year has been amazing at Smil, I’ve seen a massive improvement with my teeth and the journey has been so easy and comfortable. I’m definitely going to miss being here now that I’m finished, most of all I’ll miss all the friendly staff who always made me feel so welcome!!! Thank you still and I 100% recommend!!!!!

Phil Hearn

15:55 06 Sep 23

Visited Smil Dental Clinic today for my usual six month check. Required a filling sadly and as a dental patient with a serious phobia this would always be bad news. However Neil and his team knowing how uncomfortable I am with any visit I have with them made the whole experience painless and as Neil said “I survived “Anyone with a dental phobia will understand how I would have felt today. Neil has been looking after me now for many years. His service is second to none. If anyone is contemplating a visit to the dentist but is like myself, petrified, go and have a chat with these guys. It’ll be worth it. Thanks Neil. See you in six months. Phil

Ania Brozek Martin

10:10 06 Sep 23

I had a little bit of an emergency situation with my wisdom tooth and I was dreading to see a dentist 🫣. Fortunately, I decided to try Smil Dental Clinic and I could not be happier with the overall experience! Absolutely zero pain throughout the entire procedure (and no pain or complications after). I felt welcomed and well informed during my visit. Thank you Smil team👌👍

Graham Ewing

17:44 08 Aug 23

This was my first visit to Smil and I was really impressed. Neil made me feel comfortable immediately and the whole of my visit was a relaxed experience. I have no hesitation in recommending Smil. An excellent service. Few people enjoy going to the dentist but Smil is probably as close as you will get.

Karen Amanda Stratford

08:53 01 Aug 23

Everyone at Smil are so caring and compassionate about what they do. It makes me feel so comforted. I am very nervous and become very distressed at the dentist but I can thoroughly recommended Smil without measure. I needed to be seen urgently due to an infection and I had a same day appointment. I was treated with kindness and care. Thank you Neil and Ellie. If you need a dental surgery that truly cares about you Smil has my vote

Paul Squire

15:38 26 Jul 23

I wish to thank Neil, Marcella and the incredible Smil Team for supporting me over the last 14 months with a totally remake of my teeth-the end result is superb and I cant thank the team enough!!Would I recommend Smil to anyone else? 100% I would, totally professional, superb clinic, great friendly staff, thank you so much

Becky Ewing

15:59 18 Jul 23

I recently decided to move to Smil as Neil Underhill has been my dentist for almost 28 years and I can’t think of anyone I trust more with mine and my children’s teeth.Neil is a very skilled dentist, who always gives helpful advice and communicates everything in a way that is easy to understand.My 4 year old daughters also had a very positive and calm experience during their check up at Smil.The whole team at Smil are friendly and welcoming. I highly recommend Smil to anyone looking to receive a high quality service.

Melanie Wright

10:23 13 Jul 23

Very friendly staff and the premises are modern and clean. Neil is an extremely thorough dentist and happily answers any concerns or questions with straightforward answers. My hygienist, Marcella, is lovely and super efficient. I rate Smil with a 5/5 smile 😄

Angela Munden

10:42 08 Jul 23

It was an emergency appointment, arranged the day before by Raj. Seen by Neil the following day, options discussed and preparation done for another crown on broken tooth. As always this dental practice is professional, welcoming and so friendly and informative. I’m always given time to talk treatment through before going ahead. Once again well done Smïl!!!

R Kang

20:51 06 Jul 23

Fantastic dentist. I was nervous about having root canal treatment done on my molar but Gavin Seal made me feel so relaxed and at ease. He was thorough, efficient and kind throughout. He gave commentary during the treatment and explained what was happening in a reassuring manner. Great dentist, and an asset to Smil.

Shona Callaghan

17:17 03 Jul 23

Had amazing care from Smil dental clinic, it is easy to get an appointment. Mr Underhill, The hygienist Marcela and Dr Faye have been amazing particularly with a recent tooth extraction. All the staff go above and beyond and are friendly and welcoming.

Jeanette Hoban

04:15 16 Jun 23

Great friendly staff service is excellent no waiting around appointment time is always adhered to. Lovely clean modern practice and reasonable prices. Thoroughly recommend this dental practice.

luca di massa

13:09 03 Jun 23

Smil is the best dental practice around! Massive thank you to Marcela and Neil for putting me at ease throughout my appointment and explaining the procedure. I have been very insecure about my teeth for years and they have restored my faith in dentists, would recommend to anyone👌🏼

Sally Taylor

11:38 17 May 23

Very happy with the service at Smil. Marcella the hygienist is very professional, friendly and has transformed my mouth. Working together I no longer have gum disease and I always feel so much better once I’ve had my appointment. Neil the dentist puts you at ease and explains what you can have to get the best results you want. I highly recommend this dental practice.

Carol Seaborne

16:14 20 Apr 23

Having a dentist that you can trust to give solid clinical reasoning around a treatment plan means everything. The best treatment for the patient rather than how much money can they make out of you. My husband and I have finally made the move we should have made sooner and registered back with Dr Neil Underhill at Smil. So a simple cost effective treatment has been provided rather than the unnecessary and expensive option pushed elsewhere. Neil was our dentist for many years and it’s good to be back in safe hands. Actually feel relieved about not having to go back to our current dentist.

Steve Day

09:49 20 Apr 23

i have been visiting Neil for a few months now,Having been very nervous to start with, I finally plucked up the courage to have a crown fitted by him. I cannot recommend Neil highly enough, he put me at ease and explained every step. I am delighted with the result!I also visit Marcela, the dental hygienist and I thoroughly recommend her too! Her warm personality puts you at ease straight away and she does a marvellous job!Thank you both,Vicki

Jamie Phillips

15:22 27 Dec 22

Neil is a fantastic friendly dentist. I’ve been seeing him for over 25 years now and he’s always been really accommodating to my needs. My fitted veneers lasted years beyond what was expected and so I trusted Neil to do them again for me for my upcoming trip to the USA; to which he fitted me into his busy schedule on short notice. I even travelled half way across the country to have them fitted professionally because I know he will always do a great job. I also had some composite bonding work and whitening done to which has really improved my smile greatly. Smil is a very accommodating place and all the staff and dental assistants there are very kind and helpful. Overall I know I am in safe hands with Neil and wouldn’t hesitate to recommend anyone to him. Thanks Neil and the Smil team!

Kelly Baskerville

18:08 20 Dec 22

I recently joined Smil following a recommendation from a friend after struggling to register with a NHS dentist. I’m not one for the dentist and have always been super anxious when visiting but these guys have been amazing, after just a few visits I already feel more comfortable and confident about the whole thing. The building is super clean and the staff are fantastic, but I must give a special mention to Neil and Rosie, both visits Rosie has been great in reassuring me as I’ve been so nervous which in return has helped me stay calm, Neil has been fantastic and explains everything that will be happening and has provided me with great advice also, I have now signed up to the monthly plan which shows just how happy I am at this dentist! Would recommend to everyone ☺️

alisha haines

17:18 08 Dec 22

Such a beautiful, clean practice. Neil is a fantastic dentist who makes you feel very welcome and comfortable. The reception team are also just as lovely I would highly recommend to anyone looking for a new dentist! Thank you all so much for making my trip to the dentist nice and easy. :-)

Daleerk-9 With Daleer

14:36 22 Nov 22

This Practice is so impressive.From the decor and ambiance to the patient service and great dental care, its a great experience.The staff are friendly, welcoming and helpful, and the dentist is skilled and put my mind at ease immediately. I will only be using this practice from now on, for myself and my family and will be sharing my experience with everyone.There is great, safe parking too, being a bonus, unlike my previous dentist.Five out of Five for me :)

Judy Taylor

19:59 08 Nov 22

Just come back from a visit to Smil. I have to say this is the best dentist I have ever had. All the staff are friendly & helpful. The premises are clean & comfy. Neil, the dentist is great, friendly & efficient. Went out of his way to fit a crown for me. The hygienist , also great. Very thorough and gentle ( not always the way with hygienists.) Unfortunately I can only give 5 stars. Would give more if I could.

Anita Selva

18:05 05 Nov 22

After months of following Smil's progress from the start through social media, today I finally got to visit them. Whilst the practice had looked great in photos, in real life it was breath taking! The spotless modern decor and relaxing ambiance were noticeable as I walked in. Charlotte at reception was very friendly and showed me around. I was impressed to see all the state-of-the-art technology, two intra oral scanners, the CBCT machine, and the newest toy of all.. the Blanc One whitening system. I have not even come across this before, very up to date and modern.

Scott Parker

12:28 09 Jul 22

I went for composite bonding on my front teeth. Neil the surgeon was wonderful throughout the process, giving me the best advise and the best service throughout. Everybody kept in touch throughout the process and I felt very comfortable at all times. Great service would 100% recommend. I will be using Smil for all my check ups and cleans moving forward purely based on the service I received. Thank you all.

Mandy Braund Keleher

19:00 17 May 22

I’ve wanted to get my teeth sorted out for years but have always been nervous and apprehensive but Neil and all the girls were absolutely lovely and made me feel at ease straight away. I had veneers fitted and it really was completely pain free and the result was amazing. My teeth now look fantastic yet natural and I would not hesitate to recommend Smil to family, friends and anyone looking for a brilliant dentist.

Avinash Vajramani

19:39 06 Jan 22

Very modern and friendly dental practice. Dr Moonis and his team were very professional and caring. Such a lovely interior, calms you down. Well done and all the best.

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