Dental Archives - Smil | Dentist in St Mary's Island, Chatham

5.0

Josh A

20:10 18 Jul 24

I recently had my first visit to Smil, and I couldn't be more pleased with the experience. From the moment I walked in, I was greeted by a friendly and welcoming staff who made me feel comfortable right away. The office itself is new and beautifully designed, creating a calming atmosphere that eased any nerves I had about my appointment.One of the standout features of this dental practice is the advanced technology they use. I was impressed by the modern equipment and innovative techniques that ensured my check-up was thorough and efficient. The dentist took the time to explain everything to me, answering all my questions with patience and clarity.Overall, my visit to Smil was fantastic. The combination of a friendly, professional team and state-of-the-art technology makes this dental practice a top choice. I highly recommend it to anyone looking for a high-quality dental care experience!

karen filmer

08:11 27 Jun 24

A great big thank you to Marcela Neil and the team who were involved in my treatment 😀I was a nervous terrified wreck when I first went to Smil I had bleeding gums moving teeth they looked terrible. They recommended going to the gum clinic in Maidstone for treatment which was the start of my journey, a few sessions my gums stopped bleeding and teeth were not moving.Went back to Neil and he has transformed my front teeth 😬 at last I can smile again which I have not done in at least twenty years.I am not scared anymore infact I can see Marcela the hygienist and Neil the dentist on the same day without shaking 😅I would highly recommend this Dentist practice everyone is so friendly and very reassuring.

Martin Field

14:15 20 Jun 24

First time at the dentist in a few years, and honestly I recommend SMIL.My first consultation was great, and was spoken through the options I have (I wanted a veneer) Neil and his assistants are brilliant at what they do.Marcela - hygienist hugely recommend! My first time at a hygienist 10/10 will be going back.Less than 3 months.. I now have my new veneer and never felt better! I’ll definitely miss going to the dentist! But thankfully they have a great members offer which is so affordable so I’ll definitely be back in 6months. 😄!SMÏL 👏🏼 👏🏼

Farron Henderson

08:00 07 Jun 24

Had nothing but great service from these guys. Everyone of the team is great and helpful. Just finished my Invisalign treatment and I’m very happy with the end results. I’ve never liked going to the dentist previously but since going to Smil it’s not an issue. Keep up the great work.

NEIL POTTS

15:47 03 Jun 24

When I first went to Smil I was unsure if anything could be done to improve my smile because of the condition of my teeth after griding them down over the years. Neil@ smil has completely changed my look, smile and confidence because of the Amazing work he has done to reconstruct my teeth. I am so amazed and happy with what he has done . My friends and family are amazed and can't Stop looking at my new teeth. I can't recommend enough that if you are thinking about having dental works done ' Go to Smil, It has also been affordable and the work has been done so quickly. It's already changed my confidence and life. 😁

Elizabeth Aldous

16:19 27 May 24

I have recently completed my Invisalign treatment with Smil and am happy to say it’s one of the best decisions I’ve ever made. Dr Neil Underhill was amazing. He was very knowledgable and honest throughout the whole process which was a very positive experience. I’ve never had a problem getting an appointment and the whole team have always been really friendly and accommodating. I’ve also used their hygienist Marcela who is fantastic. I’m soo impressed with the treatment and service I’ve received that I’ve joined their membership plan! Thank you Smil team!

Sue Mason

20:29 22 May 24

6 monthly check up today & always feel very looked after @Smil. I have a few medical issues and they just work with it offering advice & the absolute best care. Marcela is an amazing pain free hygienist who also just happens to be so very lovely. After seeing Neil today & listening to his unbiased advice I came away excited to begin my boutique whitening treatment . I actually enjoy my visits and grateful to be a patient somewhere with such professional & kind staff all round 😁😁😁

paul barker

09:59 21 May 24

Well organised, very professional and friendly. Fully explained options and treatment plans. Able to choose how much of little treatment I wanted at any time.Appointments and timings were quick and kept to, no long waiting around.Treatment was well done, and finish was exactly what I had hoped for undertaken by Neil in a friendly and professional manner with full disclosure and explanations.Will definitely use them again.

Lee Smith

19:19 16 May 24

Our family have been seeing Neil every six months for many years. Great dentist. Carried out cosmetic work for myself and my wife (requested by us - no pressure) and we are very happy with the results. He’s done a great job for our children too and a shout out to Marcia the hygienist!

Rebecca Magill

09:06 11 May 24

I have had a fear of the dentist my entire life and had taken Covid as an excuse to not go for almost 4 years. However, with my wedding coming up, I knew it’d be wise to go to the dentist in spite of my fears, just to check everything was okay. I found Smil online and seeing it was fairly local to me, I decided to book in with them. When I arrived, it was totally spotless and the reception staff were so friendly and could not do enough for me. Dr Neil Underhill was so professional and friendly and kept me calm through the entire check up. He even took the time to explain every single thing he would be doing before doing it. Unfortunately, it was discovered I would need root canal which really put the fear of God in me, but again, he remained calm and talked me through everything. Fast forward to now and the root canal is done (done by KentEndo who come into Smil to perform this - they were also amazing!) my crown has been put in by Neil himself and my fear of the dentist has now gone! Thank you so much to the team at Smil for restoring my faith in dentists! You’re all superstars! 🌟

David Kellas

18:32 01 May 24

I highly recommend the team at Smil Dental Clinic, I am very discerning about my choice of dentist and like to make sure I feel comfortable. The team are highly experienced, efficient and provide confidence that you are in good hands. Smil offers a lovely modern and friendly practice with a relaxed atmosphere. 5 stars!

Shannon Hart

10:48 20 Apr 24

After being too scared to go to the dentist in about 10 years, Dr Moonis Iqbal made me feel instantly comfortable and at ease. He was very thorough with the consultation and his findings. Very happy with this appointment!

Tia Louise

21:12 12 Mar 24

I had a great experience with composite bonding from Dr Neil Underhill! This life changing treatment I have received has made my confidence thrive and I cannot stop smiling. All the staff at the company are kind, helpful and informative. I couldn’t have chosen a better dental surgery for my smile journey. Thank you again for bringing back my confidence ☺️

Kate Savage

15:35 05 Mar 24

Delighted with my recent treatment at Smil Dental Clinic. I was made to feel very comfortable all the way through the process. They have achieved a great result with just the right level of advice and choice , offering all options without pressuring me. I would highly recommend.

Tim Borland

17:44 27 Feb 24

Just finished with an absolute 6 STAR experience at Smïl, Dockside Outlet. It all starts with the incredibly customer centric engagement from Elle, their wonderful practice administrator. Her constant feedback, communication and willingness to help have been so welcoming. I was treated by Marcela Basford, the Oral Hygienist, a true professional and one of the finest I have been to. Not a single moment of discomfort, she was engaging throughout and an absolute pleasure to work with. Customer for life? You bet!

Ruby MacDonald

21:41 21 Feb 24

I've never felt so relaxed at a dentist like I do at Smil. I reached out to Smil recently in the hope to get some reassurance and advice (after a failed attempt at my now old dentist) on some composite bonding I've been wanting to get for over a year! Neil is fantastic in what he does and how he does it. He explained everything fully, talked through my options and his recommendations. I knew in that appointment that this was the dental practice for me! I've only just started my journey but I'm already so happy with everyone at Smil. What a great team. My hygiene appointment today with the lovely Marcela was great, I've never had a procedure to be so gentle! I look forward to my upcoming appointments and my future visits!Thanks all! 😁

Shaun Gallagher

18:49 20 Feb 24

I recently joined the Smil Dental Clinic and had composite bonding done. I couldn’t be happier with the outcome. Neil my dentist was so patient and knowledgeable. He is a fantastic practitioner, explained the entire process in great detail using the latest technology. The entire team at Smil are genuinely caring, attentive and so professional. Aftercare treatment was also fantastic.I also regularly see Marcela, the Dental Hygienist, she is also fantastic, caring and so efficient and professional.Would highly recommend Smil if you are looking for a first class dental care or if you are someone who is anxious about visiting the dentist, be reassured Smil staff will guide you through your treatment. Thank you guys for a great experience. 5* 🙏

Felicity Paris

16:21 17 Feb 24

I came to Smil in April 23, my confidence was low and I felt like I couldn’t smile in pictures. I was very self conscious of my crooked teeth and was very anxious. I had a consultation with Dr Neil after a recommendation and cried at my first appointment telling him how much getting this done would mean to me and how much I would love to have a perfect smile for my wedding day. The process was easy and they was kind, understanding and empathetic. I’ve now finished my treatment and I cannot thank them enough on how much they have helped me. I now cannot stop smiling, my confidence has grown and now I have a perfect smile for my wedding day towards the end of the year. I highly recommend them to anyone and will continue to use them as my dentist. Thank you to everyone at Smil!

Laura Fraser

11:47 15 Feb 24

I had a terrible experience with another dentist with my composite bonding and I honestly couldn’t go out to work or the house they were awful best way to explain is I looked like I had two tic tac teeth and was recommended Smil by a friend and was seen asap and was instantly at ease with all the staff, my teeth were sorted asap and now can’t stop smiling won’t be going back to the old dentist. Thanks again can’t recommend them enough

Emma “Noname” W

16:39 01 Feb 24

As someone who has had extensive dental treatment from an early age it was important to me to find a dentist that is non judgemental and puts me at ease. I have definitely found that with the Smïl clinic and Mr Underhill and colleagues. Everyone at the clinic is very friendly.

Amie Fosbraey

10:54 23 Jan 24

I joined Smil one year ago in the hopes of creating my Invisalign journey. I had been to various dentist surgeries prior to Smil and was disappointed with the upselling tactics used; one surgery stating I needed a full set of veneers to achieve my dream smile. I eventually found Smil after a friend recommendation and the experience was completely different! The staff were friendly and truthful throughout, and not once did they try to upsell me an overally expensive product I did not need. I found Smil to be pioneering in their dental techniques and their staff incredibly knowledgable in their field. My Invisalign journey has been a breeze thanks to them and I would definitely recommend them!

Bayleigh Youngson

11:26 11 Jan 24

Amazing experience. They are very friendly and i got an appointment so quick. On the day i was able to get the treatment i needed done in the same appointment by Dr Neil Underhill. He was so helpful and explained what i needed done. I also had Marcela the hygienist help with cleaning my teeth after. Again, so kind and was quick. Definitely would recommend to anyone looking for somewhere to go. Thank you Smil :)

Kevin Dempster

22:58 12 Dec 23

Excellent service as always from Neil and the team. Very responsive and attentive. Needed a temporary crown refitted after it dislodged on Sunday.my fault.. ( tip jelly bean and temporary crown not to be mixed!) booked in next day and refitted! Also brought forward an implant appointment to ensure I can enjoy my significant birthday in FebruaryIf you are considering switching to Smil you will not regret it!

Christine Peard

12:47 05 Dec 23

I was a very nervous patient with memories of treatment in the past elsewhere. Neil is patient, kind and made my appointment’s anxiety free.I would recommend Neil at Smïl Dental clinic especially if you’re a nervous patient.Thank you Neil and team for looking after me and giving me my smile back.

Corinne Collins

13:40 04 Dec 23

Neil and his team are very professional and caring, I really cannot praise them enough. Neil has been my dentist for at least 25 years he really puts you at ease. I also see Marcela for hygiene treatment she is also so caring I could not go anywhere else.

L Whitelaw

19:50 29 Nov 23

Less than half way through my Invisalign journey and seeing results already.Neil and the team at Smil are so helpful and friendly. The surgery is spotless and modern as well!Would recommend them to anyone.Can’t wait for my smile to be finished!Thank you.

Margaret Wood

11:27 02 Nov 23

Neil has looked after my teeth for many years. I was ill some years ago, very worried and stressed ,he reassured me my teeth and gums would be fine. He is an excellent dentist.I would also recommend Marcella the hygienist for maintaining the oral health of my teeth and gums.

Ashika Bhatt

10:55 31 Oct 23

I started Invisalign treatment with Neil just over a year ago and the whole experience so far has been amazing, the results have been great and the whole team are so friendly and welcoming! Would recommend to anyone :)

Nickkii White

11:45 24 Oct 23

I am 59 years old and I have recently had Invisalign treatment followed by some composite bonding and I can truly say that it has changed my life. I was always very conscious of my teeth and would never smile or have any photos taken. This also impacted my social life as I felt uncomfortable in social situations.Now the opposite is true.Neil and the team at Smil are amazing, so friendly and they completely put you at ease. Everything is explained in an easy to understand way and the whole process was a breeze.To anyone thinking of having treatment, go for it!

callum price

09:06 18 Oct 23

Great dentist surgery, with a lovely team who are very helpful. Neil done my Invisalign treatment and was brilliant start to to finish. Really happy with the results and would recommend to anyone.

Danielle Bird

19:39 09 Oct 23

Great dentist cannot recommend highly enough.I'm such a nervous patient with a real phobia however I needed work urgently. They fitted me in, kept me calm and have been lovely.

Maizie Bryan

07:14 05 Oct 23

My daughter is Autistic, and I really needed for her to have her teeth checked over. Throughout the whole process, which is very overwhelming for my daughter, every member of staff was accommodating, helpful and patient for her.I too am a patient, and have Invisalign’s with you. I am very happy overall with the care I have received, I am really excited to see how they will look once they are finished.

kerry mccarthy

14:28 26 Sep 23

New to the area and needed to join a dentist, after a Google search and seeing their reviews, I thought I would try them out. Not disappointed. Lovely dentist, very clean and relaxing environment and all staff are extremely friendly. They also have some great dentist plans to help spread costs.

Emily Paris

17:22 18 Sep 23

My last year has been amazing at Smil, I’ve seen a massive improvement with my teeth and the journey has been so easy and comfortable. I’m definitely going to miss being here now that I’m finished, most of all I’ll miss all the friendly staff who always made me feel so welcome!!! Thank you still and I 100% recommend!!!!!

Phil Hearn

15:55 06 Sep 23

Visited Smil Dental Clinic today for my usual six month check. Required a filling sadly and as a dental patient with a serious phobia this would always be bad news. However Neil and his team knowing how uncomfortable I am with any visit I have with them made the whole experience painless and as Neil said “I survived “Anyone with a dental phobia will understand how I would have felt today. Neil has been looking after me now for many years. His service is second to none. If anyone is contemplating a visit to the dentist but is like myself, petrified, go and have a chat with these guys. It’ll be worth it. Thanks Neil. See you in six months. Phil

Ania Brozek Martin

10:10 06 Sep 23

I had a little bit of an emergency situation with my wisdom tooth and I was dreading to see a dentist 🫣. Fortunately, I decided to try Smil Dental Clinic and I could not be happier with the overall experience! Absolutely zero pain throughout the entire procedure (and no pain or complications after). I felt welcomed and well informed during my visit. Thank you Smil team👌👍

Graham Ewing

17:44 08 Aug 23

This was my first visit to Smil and I was really impressed. Neil made me feel comfortable immediately and the whole of my visit was a relaxed experience. I have no hesitation in recommending Smil. An excellent service. Few people enjoy going to the dentist but Smil is probably as close as you will get.

Karen Amanda Stratford

08:53 01 Aug 23

Everyone at Smil are so caring and compassionate about what they do. It makes me feel so comforted. I am very nervous and become very distressed at the dentist but I can thoroughly recommended Smil without measure. I needed to be seen urgently due to an infection and I had a same day appointment. I was treated with kindness and care. Thank you Neil and Ellie. If you need a dental surgery that truly cares about you Smil has my vote

Paul Squire

15:38 26 Jul 23

I wish to thank Neil, Marcella and the incredible Smil Team for supporting me over the last 14 months with a totally remake of my teeth-the end result is superb and I cant thank the team enough!!Would I recommend Smil to anyone else? 100% I would, totally professional, superb clinic, great friendly staff, thank you so much

Becky Ewing

15:59 18 Jul 23

I recently decided to move to Smil as Neil Underhill has been my dentist for almost 28 years and I can’t think of anyone I trust more with mine and my children’s teeth.Neil is a very skilled dentist, who always gives helpful advice and communicates everything in a way that is easy to understand.My 4 year old daughters also had a very positive and calm experience during their check up at Smil.The whole team at Smil are friendly and welcoming. I highly recommend Smil to anyone looking to receive a high quality service.

Melanie Wright

10:23 13 Jul 23

Very friendly staff and the premises are modern and clean. Neil is an extremely thorough dentist and happily answers any concerns or questions with straightforward answers. My hygienist, Marcella, is lovely and super efficient. I rate Smil with a 5/5 smile 😄

Angela Munden

10:42 08 Jul 23

It was an emergency appointment, arranged the day before by Raj. Seen by Neil the following day, options discussed and preparation done for another crown on broken tooth. As always this dental practice is professional, welcoming and so friendly and informative. I’m always given time to talk treatment through before going ahead. Once again well done Smïl!!!

R Kang

20:51 06 Jul 23

Fantastic dentist. I was nervous about having root canal treatment done on my molar but Gavin Seal made me feel so relaxed and at ease. He was thorough, efficient and kind throughout. He gave commentary during the treatment and explained what was happening in a reassuring manner. Great dentist, and an asset to Smil.

Shona Callaghan

17:17 03 Jul 23

Had amazing care from Smil dental clinic, it is easy to get an appointment. Mr Underhill, The hygienist Marcela and Dr Faye have been amazing particularly with a recent tooth extraction. All the staff go above and beyond and are friendly and welcoming.

Jeanette Hoban

04:15 16 Jun 23

Great friendly staff service is excellent no waiting around appointment time is always adhered to. Lovely clean modern practice and reasonable prices. Thoroughly recommend this dental practice.

luca di massa

13:09 03 Jun 23

Smil is the best dental practice around! Massive thank you to Marcela and Neil for putting me at ease throughout my appointment and explaining the procedure. I have been very insecure about my teeth for years and they have restored my faith in dentists, would recommend to anyone👌🏼

Sally Taylor

11:38 17 May 23

Very happy with the service at Smil. Marcella the hygienist is very professional, friendly and has transformed my mouth. Working together I no longer have gum disease and I always feel so much better once I’ve had my appointment. Neil the dentist puts you at ease and explains what you can have to get the best results you want. I highly recommend this dental practice.

Carol Seaborne

16:14 20 Apr 23

Having a dentist that you can trust to give solid clinical reasoning around a treatment plan means everything. The best treatment for the patient rather than how much money can they make out of you. My husband and I have finally made the move we should have made sooner and registered back with Dr Neil Underhill at Smil. So a simple cost effective treatment has been provided rather than the unnecessary and expensive option pushed elsewhere. Neil was our dentist for many years and it’s good to be back in safe hands. Actually feel relieved about not having to go back to our current dentist.

Steve Day

09:49 20 Apr 23

i have been visiting Neil for a few months now,Having been very nervous to start with, I finally plucked up the courage to have a crown fitted by him. I cannot recommend Neil highly enough, he put me at ease and explained every step. I am delighted with the result!I also visit Marcela, the dental hygienist and I thoroughly recommend her too! Her warm personality puts you at ease straight away and she does a marvellous job!Thank you both,Vicki

Jamie Phillips

15:22 27 Dec 22

Neil is a fantastic friendly dentist. I’ve been seeing him for over 25 years now and he’s always been really accommodating to my needs. My fitted veneers lasted years beyond what was expected and so I trusted Neil to do them again for me for my upcoming trip to the USA; to which he fitted me into his busy schedule on short notice. I even travelled half way across the country to have them fitted professionally because I know he will always do a great job. I also had some composite bonding work and whitening done to which has really improved my smile greatly. Smil is a very accommodating place and all the staff and dental assistants there are very kind and helpful. Overall I know I am in safe hands with Neil and wouldn’t hesitate to recommend anyone to him. Thanks Neil and the Smil team!

Kelly Baskerville

18:08 20 Dec 22

I recently joined Smil following a recommendation from a friend after struggling to register with a NHS dentist. I’m not one for the dentist and have always been super anxious when visiting but these guys have been amazing, after just a few visits I already feel more comfortable and confident about the whole thing. The building is super clean and the staff are fantastic, but I must give a special mention to Neil and Rosie, both visits Rosie has been great in reassuring me as I’ve been so nervous which in return has helped me stay calm, Neil has been fantastic and explains everything that will be happening and has provided me with great advice also, I have now signed up to the monthly plan which shows just how happy I am at this dentist! Would recommend to everyone ☺️

alisha haines

17:18 08 Dec 22

Such a beautiful, clean practice. Neil is a fantastic dentist who makes you feel very welcome and comfortable. The reception team are also just as lovely I would highly recommend to anyone looking for a new dentist! Thank you all so much for making my trip to the dentist nice and easy. :-)

Daleerk-9 With Daleer

14:36 22 Nov 22

This Practice is so impressive.From the decor and ambiance to the patient service and great dental care, its a great experience.The staff are friendly, welcoming and helpful, and the dentist is skilled and put my mind at ease immediately. I will only be using this practice from now on, for myself and my family and will be sharing my experience with everyone.There is great, safe parking too, being a bonus, unlike my previous dentist.Five out of Five for me :)

Judy Taylor

19:59 08 Nov 22

Just come back from a visit to Smil. I have to say this is the best dentist I have ever had. All the staff are friendly & helpful. The premises are clean & comfy. Neil, the dentist is great, friendly & efficient. Went out of his way to fit a crown for me. The hygienist , also great. Very thorough and gentle ( not always the way with hygienists.) Unfortunately I can only give 5 stars. Would give more if I could.

Anita Selva

18:05 05 Nov 22

After months of following Smil's progress from the start through social media, today I finally got to visit them. Whilst the practice had looked great in photos, in real life it was breath taking! The spotless modern decor and relaxing ambiance were noticeable as I walked in. Charlotte at reception was very friendly and showed me around. I was impressed to see all the state-of-the-art technology, two intra oral scanners, the CBCT machine, and the newest toy of all.. the Blanc One whitening system. I have not even come across this before, very up to date and modern.

Scott Parker

12:28 09 Jul 22

I went for composite bonding on my front teeth. Neil the surgeon was wonderful throughout the process, giving me the best advise and the best service throughout. Everybody kept in touch throughout the process and I felt very comfortable at all times. Great service would 100% recommend. I will be using Smil for all my check ups and cleans moving forward purely based on the service I received. Thank you all.

Mandy Braund Keleher

19:00 17 May 22

I’ve wanted to get my teeth sorted out for years but have always been nervous and apprehensive but Neil and all the girls were absolutely lovely and made me feel at ease straight away. I had veneers fitted and it really was completely pain free and the result was amazing. My teeth now look fantastic yet natural and I would not hesitate to recommend Smil to family, friends and anyone looking for a brilliant dentist.

Avinash Vajramani

19:39 06 Jan 22

Very modern and friendly dental practice. Dr Moonis and his team were very professional and caring. Such a lovely interior, calms you down. Well done and all the best.

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